01
Qualification
Understand the property, situation and objective before directing the enquiry.
The initial payment, annuity, right of use, occupation and taxation must all be clearly understood before a decision is made.

The initial payment, annuity, right of use, occupation and taxation must all be clearly understood before a decision is made.

The local team remains the entry point and only shares the information required for the relevant expertise.
Understand the property, situation and objective before directing the enquiry.
Identify the division or adviser with the appropriate expertise.
Maintain a named contact and a clear sense of progress.
A local first conversation followed by the right specialist involvement.
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